Subscribe to RSS
DOI: 10.1055/a-2624-5482
Examining Health Professional Trainee Burnout: Lessons Learned Using Qualitative Inquiry to Elicit Rich Data
Authors
Funding This work was supported by funding from the U.S. Department of Veterans Affairs, Veterans Health Administration, Health Services Research & Development Quality Enhancement Research Initiative (QUERI; PEC 21-280; PEC 21-168) and the Office of Academic Affiliations.
Abstract
Background
Health professionals (HPs) trainee burnout is hard to capture. A lack of rigorous review and systematic methodological consideration hinders the development of qualitative methodological tools that can elicit rich and trustworthy qualitative data on HPs trainee burnout.
Objectives
This study aimed to report the process, results, and lessons learned while developing and pilot testing a qualitative tool to assess HPs' trainee experiences of burnout to complement quantitative tools.
Methods
We developed a set of semistructured interview questions (n = 3) probing into HP trainee burnout and refined them through a Modified Delphi process. We, then, planned pilot testing of the qualitative tool in initial interviews with HP trainees.
Results
We developed a three-question set of semistructured interview questions to probe burnout for HP trainees, which were refined using a Modified Delphi approach (n = 10 subject matter experts). We conducted pilot testing (n = 43 interviews with n = 14 trainees). We developed a novel qualitative tool to assess HPs trainee experiences of burnout, consisting of three core questions and three follow-up probes that elicit data on key dimensions of HPs trainee burnout for integration into a structured or semistructured interview guide.
Conclusion
We present results as lessons learned, which can support the further development of tools to articulate HPs' trainee perspectives in studying burnout, especially during health system transitions. Developing qualitative measurement tools designed to be used with well-validated, established quantitative tools may be a complex process, but it is critical in efforts to mitigate HP trainee burnout.
Protection of Human and Animal Subjects
The evaluation was designated as a quality improvement activity by the VA Bedford Healthcare System, and thus, Institutional Review Board review was not required.
Disclaimer
The contents of this paper do not represent the views of the U.S. Department of Veterans Affairs or the United States Government.
Publication History
Received: 18 February 2025
Accepted: 29 May 2025
Accepted Manuscript online:
02 June 2025
Article published online:
31 October 2025
© 2025. Thieme. All rights reserved.
Georg Thieme Verlag KG
Oswald-Hesse-Straße 50, 70469 Stuttgart, Germany
-
References
- 1 Levy DR, Rossetti SC, Brandt CA. et al. Interventions to mitigate EHR and documentation burden in health professions trainees: A scoping review. Appl Clin Inform 2025; 16 (01) 111-127
- 2 Paterick ZR, Patel NJ, Paterick TE. Unintended consequences of the electronic medical record on physicians in training and their mentors. Postgrad Med J 2018; 94 (1117) 659-661
- 3 Rotenstein LS, Ramos MA, Torre M. et al. Prevalence of depression, depressive symptoms, and suicidal ideation among medical students: A systematic review and meta-analysis. JAMA 2016; 316 (21) 2214-2236
- 4 Zhou AY, Panagioti M, Esmail A, Agius R, Van Tongeren M, Bower P. Factors associated with burnout and stress in trainee physicians: A systematic review and meta-analysis. JAMA Netw Open 2020; 3 (08) e2013761
- 5 Sharp M, Burkart KM, Adelman MH. et al.; Consensus Expert Panel (CEP) Members. A national survey of burnout and depression among Fellows training in pulmonary and critical care medicine: A special report by the Association of Pulmonary and Critical Care Medicine Program directors. Chest 2021; 159 (02) 733-742
- 6 Committee on Systems Approaches to Improve Patient Care by Supporting Clinician Well-Being. National Academies of Sciences, Engineering, and Medicine. In: Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being. Washington (DC): National Academies Press (US); 2019
- 7 Dyrbye L, Shanafelt T. A narrative review on burnout experienced by medical students and residents. Med Educ 2016; 50 (01) 132-149
- 8 Ahlness EA, Molloy-Paolillo BK, Brunner J. et al. Impacts of an electronic health record transition on veterans' health administration health professions trainee experience. J Gen Intern Med 2023; 38 (Suppl. 04) 1031-1039
- 9 Schaufeli WB, Enzmann D, Girault N. Measurement of burnout: A review. In: Schaufeli WB, Maslach C, Marek T. eds. Professional Burnout. Routledge; 2017: 199-215
- 10 West CP, Dyrbye LN, Sloan JA, Shanafelt TD. Single item measures of emotional exhaustion and depersonalization are useful for assessing burnout in medical professionals. J Gen Intern Med 2009; 24 (12) 1318-1321
- 11 Edú-Valsania S, Laguía A, Moriano JA. Burnout: A review of theory and measurement. Int J Environ Res Public Health 2022; 19 (03) 178
- 12 Selamu M, Thornicroft G, Fekadu A, Hanlon C. Conceptualisation of job-related wellbeing, stress and burnout among healthcare workers in rural Ethiopia: A qualitative study. BMC Health Serv Res 2017; 17 (01) 412
- 13 Tavella G, Parker G. A qualitative reexamination of the key features of burnout. J Nerv Ment Dis 2020; 208 (06) 452-458
- 14 Robinson DBT, Luton O, Mellor K. et al. Trainee perspective of the causes of stress and burnout in surgical training: A qualitative study from Wales. BMJ Open 2021; 11 (08) e045150
- 15 Prentice S, Dorstyn D, Benson J, Elliott T. Burnout levels and patterns in postgraduate medical trainees: A systematic review and meta-analysis. Acad Med 2020; 95 (09) 1444-1454
- 16 O'Brien BC, Harris IB, Beckman TJ, Reed DA, Cook DA. Standards for reporting qualitative research: A synthesis of recommendations. Acad Med 2014; 89 (09) 1245-1251
- 17 Duggleby W, Peacock S, Ploeg J, Swindle J, Kaewwilai L, Lee H. Qualitative research and its importance in adapting interventions. Qual Health Res 2020; 30 (10) 1605-1613
- 18 Nastasi BK, Schensul SL. Contributions of qualitative research to the validity of intervention research. J Sch Psychol 2005; 43 (03) 177-195
- 19 Nardi PM. Doing survey research: A guide to quantitative methods. New York, NY: Routledge; 2018
- 20 Sofaer S. Qualitative methods: What are they and why use them?. Health Serv Res 1999; 34 (5 Pt 2): 1101-1118
- 21 Bansal P, Corley K. The coming of age for qualitative research: Embracing the diversity of qualitative methods. Acad Manage J 2011; 54 (02) 233-237
- 22 VA.gov. VA | EHR Modernization: Frequently asked questions. Updated January 6, 2025. Accessed November 2, 2024 at: https://digital.va.gov/ehr-modernization/frequently-asked-question/
- 23 Levy DR, Moy AJ, Apathy N. et al. Identifying and addressing barriers to implementing core electronic health record use metrics for ambulatory care: Virtual consensus conference proceedings. Appl Clin Inform 2023; 14 (05) 944-950
- 24 Tavella G, Parker G. A qualitative reexamination of the key features of burnout. J Nerv Ment Dis 2020; 208 (06) 452-458
- 25 Miyasaki JM, Rheaume C, Gulya L. et al. Qualitative study of burnout, career satisfaction, and well-being among US neurologists in 2016. Neurology 2017; 89 (16) 1730-1738
- 26 Kallio H, Pietilä AM, Johnson M, Kangasniemi M. Systematic methodological review: Developing a framework for a qualitative semi-structured interview guide. J Adv Nurs 2016; 72 (12) 2954-2965
- 27 Brady KJS, Kazis LE, Sheldrick RC, Ni P, Trockel MT. Selecting physician well-being measures to assess health system performance and screen for distress: Conceptual and methodological considerations. Curr Probl Pediatr Adolesc Health Care 2019; 49 (12) 100662
- 28 Clinician Well-Being Knowledge Hub | National Academy of Medicine. Measuring Burnout. Accessed March 5, 2024 at: https://nam.edu/clinicianwellbeing/solutions/measuring-burnout/
- 29 Trockel M, Bohman B, Lesure E. et al. A brief instrument to assess both burnout and professional fulfillment in physicians: Reliability and validity, including correlation with self-reported medical errors, in a sample of resident and practicing physicians. Acad Psychiatry 2018; 42 (01) 11-24
- 30 Konrad TR, Williams ES, Linzer M. et al.; SGIM Career Satisfaction Study Group. Society of General Internal Medicine. Measuring physician job satisfaction in a changing workplace and a challenging environment. Med Care 1999; 37 (11) 1174-1182
- 31 Rothenberger DA. Physician burnout and well-being: a systematic review and framework for action. Dis Colon Rectum 2017; 60 (06) 567-576
- 32 Maslach C, Jackson SE. The measurement of experienced burnout. J Occup Behav 1981; 2 (02) 99-113
- 33 Schaufeli WB, Bakker AB, Hoogduin K, Schaap C, Kladler A. On the clinical validity of the Maslach Burnout Inventory and the burnout measure. Psychol Health 2001; 16 (05) 565-582
- 34 Brady KJS, Ni P, Sheldrick RC. et al. Describing the emotional exhaustion, depersonalization, and low personal accomplishment symptoms associated with Maslach Burnout Inventory subscale scores in US physicians: An item response theory analysis. J Patient Rep Outcomes 2020; 4 (01) 42
- 35 Bakker AB, Demerouti E, Schaufeli WB. Validation of the Maslach Burnout Inventory-general survey: An internet study. Anxiety Stress Coping 2002; 15 (03) 245-260
- 36 Larsen AC, Ulleberg P, Rønnestad MH. Depersonalization reconsidered: An empirical analysis of the relation between depersonalization and cynicism in an extended version of the Maslach Burnout Inventory. Nord Psychol 2017; 69 (03) 160-176
- 37 Kalliath TJ, Beck A. Is the path to burnout and turnover paved by a lack of supervisory support? A structural equations test. N Z J Psychol 2001; 30 (02) 72-79
- 38 Majid MA, Othman M, Mohamad SF, Lim SA, Yusof A. Piloting for interviews in qualitative research: Operationalization and lessons learnt. Int J Acad Res Bus Soc Sci 2017; 7 (04) 1073-1080
- 39 Malmqvist J, Hellberg K, Möllås G, Rose R, Shevlin M. Conducting the pilot study: A neglected part of the research process? Methodological findings supporting the importance of piloting in qualitative research studies. Int J Qual Methods 2019; 18: 1609406919878341
- 40 Maslach C, Leiter MP. How to measure burnout accurately and ethically. Harv Bus Rev 2021; 19: 7
- 41 Edú-Valsania S, Laguía A, Moriano JA. Burnout: A review of theory and measurement. Int J Environ Res Public Health 2022; 19 (03) 1780
- 42 Ritchie J, Spencer L. Qualitative data analysis for applied policy research. In: Bryman A, Burgess B. eds. Analyzing Qualitative Data. UK: Routledge; 2002: 173-194
- 43 Sallee MW, Flood JT. Using qualitative research to bridge research, policy, and practice. Theory Pract 2012; 51 (02) 137-144
- 44 Pica M. The ambiguous nature of clinical training and its impact on the development of student clinicians. Psychotherapy (Chic) 1998; 35 (03) 361
- 45 News.va.gov. Medical education at VA: It's all about the Veterans. August 18, 2021. Accessed November 2, 2024 at: https://news.va.gov/93370/medical-education-at-va-its-all-about-the-veterans
- 46 Prentice S, Elliott T, Dorstyn D, Benson J. Burnout, wellbeing and how they relate: A qualitative study in general practice trainees. Med Educ 2023; 57 (03) 243-255
- 47 Robinson DBT, Luton O, Mellor K. et al. Trainee perspective of the causes of stress and burnout in surgical training: A qualitative study from Wales. BMJ Open 2021; 11 (08) e045150
