How do older workers experience digitalisation at work? Representative findings from the lidA cohort study

Introduction:

A negative impact of digitalised work (dw) especially on older workers has largely been assumed. But how much are they actually exposed to dw, and how is this associated with their appraisal of dw, work ability and health? We examine these questions in a representative sample of older workers in Germany.

Methods:

Survey data from wave 3 of the lidA cohort study were used (2018, n = 3149, employees born in 1959 or 1965). Participants rated the intensity of using nine digital technologies at work (index) and the increase of workload due to dw (scale).

Outcomes were satisfaction with dw, confidence regarding dw, work ability, physical and mental health. Stratified correlation analysis (by cohort, occupational groups etc.) was performed.

Results:

Intensity: Only 7% were not exposed to dw, the median was 1.3 (range 0 – 4). Workload increase due to dw was not experienced by 20%, the median was 2.7 (range 1 – 5). 78% were relatively satisfied with dw, and 84% felt relatively confident regarding dw.

Intensity of use was weakly associated with confidence (r = 0.21**) and physical health (r = 0.20**), while dw-related workload increase was weakly associated with work ability and mental health (r =-0.21** each).

Discussion:

The sample of older workers revealed substantial exposure to dw. Satisfaction and confidence were found to be unexpectedly high. Associations of exposure with work ability and health were weak and partly influenced by socio-economic status. The two exposure measures showed different patterns of associations with outcomes. Groups with increased risks should be identified.