Appl Clin Inform 2020; 11(05): 812-820
DOI: 10.1055/s-0040-1721011
Research Article

Unmet Needs for Transdermal Patch Management in Electronic Medication Administration Records: An Analysis of Data from 66 Aged Care Facilities

Magdalena Z. Raban
1   Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, New South Wales, Sydney, Australia
,
Melissa T. Baysari
1   Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, New South Wales, Sydney, Australia
2   Discipline of Biomedical Informatics and Digital Health, School of Medical Sciences, Charles Perkins Centre, Faculty of Medicine and Health, The University of Sydney, Sydney, Australia
,
Mikaela L. Jorgensen
1   Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, New South Wales, Sydney, Australia
,
Amina Tariq
3   School of Public Health and Social Work, Faculty of Health, Queensland University of Technology, Brisbane, Australia
,
Andrew Georgiou
1   Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, New South Wales, Sydney, Australia
,
Johanna I. Westbrook
1   Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Faculty of Medicine, Health and Human Sciences, Macquarie University, New South Wales, Sydney, Australia
› Author Affiliations
Funding This work was supported by an Australian Research Council Linkage Grant (grant number LP120200814); a National Health and Medical Research Council (NHMRC) Early Career Fellowship (grant number APP1143941 to M.Z.R); and the NHMRC Partnership Centre for Health System Sustainability (grant number 9100002).

Abstract

Background Transdermal medication patches have caused serious adverse events in residential aged care facilities (RACFs). Preliminary research suggests that facilities are using a workaround consisting of manually entered reminders in their electronic medication administration records (eMARs) to prompt staff to check and remove patches, because the eMAR does not support these tasks. However, the prevalence and factors associated with use of this workaround among facilities is unknown.

Objectives The objectives of this study were to (1) examine the frequency and consistency with which manual reminders to check and remove transdermal patches were used in facility eMARs, and (2) identify resident and facility factors associated with reminder use, to inform eMAR redesign.

Methods This was a retrospective cross-sectional analysis of eMAR data from 66 Australian RACFs including 4,787 permanent residents, aged ≥65 years in January 2017. Prevalence of the use of reminders to check and remove patches, and consistency in their application within facilities were examined. Generalized estimating equations were used to determine factors associated with use of manual reminders.

Results One in five (n = 937) residents used a patch, and 83.6% of patches contained opioids, a high-risk medicine. 56.9% of facilities implemented manually entered check patch reminders in the eMAR, and 72.3% implemented remove reminders. The reminders were applied inconsistently, with only half of these facilities having reminders for all residents with patches. Residents in facilities in regional areas were more likely to have a check reminder compared with those in major cities (adjusted odds ratio = 4.72 [95% confidence interval: 1.69–13.20]).

Conclusion Transdermal patches containing high-risk medicines are frequently used in RACFs, but their safe administration is not supported by a widely implemented eMAR. The frequent, but inconsistent use of a workaround to manually enter reminders indicates an unmet need for new eMAR functionality to improve safety.

Note

Preliminary results from this study were presented at the 20th Congress of the International Ergonomics Association, August 26 to 30, 2018, Florence, Italy.


Protection of Human and Animal Subjects

This research was approved by the University of New South Wales (HCI13091) and the Macquarie University Human Research Ethics Committees (5201401005). Permission for accessing data was granted through a Collaborative Research Agreement between the University of New South Wales and the aged care provider.


Supplementary Material



Publication History

Received: 01 July 2020

Accepted: 05 October 2020

Article published online:
09 December 2020

© 2020. Thieme. All rights reserved.

Georg Thieme Verlag KG
Rüdigerstraße 14, 70469 Stuttgart, Germany

 
  • References

  • 1 Ferrah N, Lovell JJ, Ibrahim JE. Systematic review of the prevalence of medication errors resulting in hospitalization and death of nursing home residents. J Am Geriatr Soc 2017; 65 (02) 433-442
  • 2 Gurwitz J. Medication safety in nursing homes: what's wrong and how to fix it. Accessed October 20, 2020 at: https://psnet.ahrq.gov/perspective/medication-safety-nursing-homes-whats-wrong-and-how-fix-it
  • 3 Storms H, Marquet K, Aertgeerts B, Claes N. Prevalence of inappropriate medication use in residential long-term care facilities for the elderly: A systematic review. Eur J Gen Pract 2017; 23 (01) 69-77
  • 4 Tariq A, Georgiou A, Raban M, Baysari MT, Westbrook J. Underlying risk factors for prescribing errors in long-term aged care: a qualitative study. BMJ Qual Saf 2016; 25 (09) 704-715
  • 5 Wilson NM, March LM, Sambrook PN, Hilmer SN. Medication safety in residential aged-care facilities: a perspective. Ther Adv Drug Saf 2010; 1 (01) 11-20
  • 6 Hilmer SN, McLachlan AJ, Le Couteur DG. Clinical pharmacology in the geriatric patient. Fundam Clin Pharmacol 2007; 21 (03) 217-230
  • 7 Lampert A, Seiberth J, Haefeli WE, Seidling HM. A systematic review of medication administration errors with transdermal patches. Expert Opin Drug Saf 2014; 13 (08) 1101-1114
  • 8 Lövborg H, Jönsson AK, Hägg S. A fatal outcome after unintentional overdosing of rivastigmine patches. Curr Drug Saf 2012; 7 (01) 30-32
  • 9 Olesen AE, Henriksen JN, Nielsen LP, Knudsen P, Poulsen BK. Patient safety incidents involving transdermal opioids: data from the Danish Patient Safety Database. Int J Clin Pharm 2020
  • 10 Institute for Safe Medication Practices. High-alert Medications in Long-Term Care (LTC) Settings. Accessed October 20, 2020 at: https://www.ismp.org/sites/default/files/attachments/2017-11/LTC-High-Alert-List.pdf
  • 11 Grissinger M, Gaunt MJ. Reducing patient harm with the use of fentanyl transdermal system. Consult Pharm 2009; 24 (12) 864-872
  • 12 Tariq A, Lehnbom E, Oliver K. et al. Design challenges for electronic medication administration record systems in residential aged care facilities: a formative evaluation. Appl Clin Inform 2014; 5 (04) 971-987
  • 13 Pont LG, Raban MZ, Jorgensen ML, Georgiou A, Westbrook JI. Leveraging new information technology to monitor medicine use in 71 residential aged care facilities: variation in polypharmacy and antipsychotic use. Int J Qual Health Care 2018; 30 (10) 810-816
  • 14 Lind KE, Gray LC, Raban MZ, Georgiou A, Westbrook JI. Antidementia medication use by aged care facility residents with dementia. Int J Geriatr Psychiatry 2019; 34 (07) 1029-1040
  • 15 Lind KE, Jorgensen ML, Gray LC, Georgiou A, Westbrook JI. Anti-osteoporosis medication use in a high fracture-risk population: contemporary trends in Australian residential aged care facilities. Health Serv Insights 2019; 12: 1178632919852111
  • 16 Lind KE, Raban MZ, Georgiou A, Westbrook JI. NSAID use among residents in 68 residential aged care facilities 2014 to 2017: an analysis of duration, concomitant medication use, and high-risk conditions. Pharmacoepidemiol Drug Saf 2019; 28 (11) 1480-1488
  • 17 Lind KE, Raban MZ, Georgiou A, Westbrook JI. Duration of antipsychotic medication use by aged care facility residents with dementia. Alzheimer Dis Assoc Disord 2019; 33 (04) 331-338
  • 18 Benchimol EI, Smeeth L, Guttmann A. et al; RECORD Working Committee. The reporting of studies conducted using observational routinely-collected health data (RECORD) statement. PLoS Med 2015; 12 (10) e1001885
  • 19 Telstra Health. iCareHealth. Accessed January 25, 2019 at: http://www.icarehealth.com.au/
  • 20 McDonald. Telstra buys aged care market leader iCareHealth. PulseIT, 2014. Available at: https://www.pulseitmagazine.com.au/news/australian-ehealth/2168-telstra-buys-aged-care-market-leader-icarehealth Accessed October 29, 2020
  • 21 World Health Organization. ATC/DDD Index 2019. Accessed January 31, 2019 at: https://www.whocc.no/atc_ddd_index/
  • 22 Australian Statistical Geography Standard (ASGS): Correspondences, July 2011. Accessed October 20, 2020 at: http://www.abs.gov.au/AUSSTATS/abs@.nsf/DetailsPage/1270.0.55.006July%202011?OpenDocument
  • 23 Debono DS, Greenfield D, Travaglia JF. et al. Nurses' workarounds in acute healthcare settings: a scoping review. BMC Health Serv Res 2013; 13 (01) 175
  • 24 Halbesleben JRB, Wakefield DS, Wakefield BJ. Work-arounds in health care settings: Literature review and research agenda. Health Care Manage Rev 2008; 33 (01) 2-12
  • 25 Westbrook JI, Baysari MT, Li L, Burke R, Richardson KL, Day RO. The safety of electronic prescribing: manifestations, mechanisms, and rates of system-related errors associated with two commercial systems in hospitals. J Am Med Inform Assoc 2013; 20 (06) 1159-1167
  • 26 Halbesleben JR, Savage GT, Wakefield DS, Wakefield BJ. Rework and workarounds in nurse medication administration process: implications for work processes and patient safety. Health Care Manage Rev 2010; 35 (02) 124-133
  • 27 Yang Z, Ng B-Y, Kankanhalli A. et al. Workarounds in the use of IS in healthcare: a case study of an electronic medication administration system. Int J Hum Comput Stud 2012; 70 (01) 43-65
  • 28 Mavromaras K, Knight G, Isherwood L. et al. The status of the aged care workforce, 2016. Accessed October 20, 2020 at: https://www.cha.org.au/images/M_images/Aged_Care_Update_-_040517a.pdf
  • 29 Lyell D, Magrabi F, Raban MZ. et al. Automation bias in electronic prescribing. BMC Med Inform Decis Mak 2017; 17 (01) 28
  • 30 Mosier K, Skitka L. Human decision makers and automated decision aids: made for each other. In: Parasuraman R, Mouloua M. eds. Automation and Human Performance: Theory and Applications. New York, NY: CRC Press; 1996: 201-220