ABSTRACT
The pace at which we live and practice in this new century leaves little time to manage
many of the menial tasks of day-to-day survival. This is especially true in the field
of medicine. With today’s insurance policies and procedures, Health Information Privacy
Protection Act (HIPPA) regulations, and the low return of payment for time invested,
it is crucial to have a supportive group of people around you to help make your valuable
time as meaningful as possible. This article will describe an arrangement of ancillary
office staff for a colorectal practice. There will be detailed information on job
descriptions, expectations, and level of training required for each. Upon completion
of this article, one should be able to identify the personnel needed to establish
and manage an efficient office from the front desk to the billing department and ultimately
the practice manager.
KEYWORDS
Ancillary staff - policies and procedures - job description
