Introduction:
Refugees are highly stressed, e.g. because their personal and social identity, their
inclusion, coherence, and resilience are constantly threatened. They are at risk becoming
a vulnerable group. Mental health is a major factor for overall health and integration.
Thus, promoting health is a sociological and public health priority. The WHO2 developed a public health strategy for refugees help. An important basic approach
is offering psychosocial support in refugees camps. The main question is „How should
social and health management be organized?“ To find answers, in the early 1980 s the
German government i.a. funded a public health evaluation project to support and evaluate
refugees help in camps.
Materials & Methods:
In a camp with 500 refugees (majority men) in Bavaria, Germany a social and psychological
support programme was established1. Its evaluation comprised qualitative as well as cost-effectiveness analyses. After
three decades, qualitative interviews are conducted with selected camp members of
the erstwhile programme. The interviews address the course and the experiences since
the first evaluation. Further, recent examples of psychosocial refugees care are presented.
Results:
In the first evaluation, for supporting the identity of refugees the following aspects
were found to be important: 1) offering the chance for communication enhancing refugees
communicative abilities, 2) having safe rooms for consulting and gaining trust, 3)
the consultant should be well informed about the psychosocial situation of the refugees,
be able to moderate social conflicts, have comprehensive knowledge on the organizational
structures of the camp and the administration in view of social medicine, be empathic,
tolerant, creative, discrete, analytical, provide learning readiness, and be able
to organize many complex situations.
Conclusion:
The results of the first evaluation, the current interviews as well as other recent
examples of psychosocial refugee care emphasize the importance of the environmental
framework, social skills, and attitude building information.
Literature:
[1] Mann, B. (2007): Politische Flüchtlinge. Public Health Ansätze und soziologische
Beratung in Sammelunterkünften. München.
[2] Word Health Organization, Regional Office for Europe (2016): Strategy and action
plan for refugee and migrant health in the WHO European Region. On the regional level
Committee for Europe, 66th session, Copenhagen, Demark.