DOI:
10.1055/s-00035026
Applied Clinical Informatics
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References
Gartner. Gartner Says Worldwide Customer Experience and Relationship Management Software Market Grew 15.6% in 2018.
Published June 17, 2019. Accessed April 19, 2021 at:
https://www.gartner.com/en/newsroom/press-releases/2019-06-17-gartner-says-worldwide-customer-experience-and-relati
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