DOI:
10.1055/s-00035037
Methods of Information in Medicine
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References
Ribière V, La Salle A, Khorramshahgol R.
Measuring Customer Satisfaction: A Case Study in Hospital Information Systems Evaluation.
In: The First World Customer Service congress, Oct 29-31, 1997; 1997;
Tysons Corner, VA: 1997
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