TY - JOUR AU - Jenkinson, C; Coulter, A; Bruster, S TI - Patients’ experiences and satisfaction with health care: results of a questionnaire study of specific aspects of care JO - Qual Saf Health Care VL - 11 PY - 2002 DO - 10.1136/qhc.11.4.335 SP - 335 EP - 339 N1 - et al. ER -