Summary
Objectives: To review innovative human computer interaction methods researchers utilize to identify
stakeholders' needs that inform the design of personal health systems outside of clinical
environments.
Methods: A selective review of recent literature.
Results: Summaries of exemplar needs analysis papers showing how researchers utilize novel
methods to surface the lived experiences of users.
Conclusions: The medical informatics community is encouraged to ensure that we are designing health
technology for all individuals - including underrepresented and underserved populations
— by investigating the complex needs of target users. This paper summarizes the novel
ways researchers have explored target populations via social media and engaged populations
as part of the design team. Medical informaticians should continue investigating the
soundness of these methods by comparing the design outcomes with currently utilized
user-centered methods and to report on unintended consequences
Keywords
User-computer interface - needs assessment - social media - participatory design -
usability methods