Appl Clin Inform 2015; 06(01): 80-95
DOI: 10.4338/ACI-2014-09-CR-0076
Case Report
Schattauer GmbH

Successful Physician Training Program for Large Scale EMR Implementation

J.L. Pantaleoni
1   Department of Pediatrics, Stanford University School of Medicine, Stanford, California
2   Department of Clinical Informatics, Stanford Children’s Health, Palo Alto, California
,
L.A. Stevens
1   Department of Pediatrics, Stanford University School of Medicine, Stanford, California
2   Department of Clinical Informatics, Stanford Children’s Health, Palo Alto, California
,
E.S. Mailes
2   Department of Clinical Informatics, Stanford Children’s Health, Palo Alto, California
,
B.A. Goad
2   Department of Clinical Informatics, Stanford Children’s Health, Palo Alto, California
,
C.A. Longhurst
1   Department of Pediatrics, Stanford University School of Medicine, Stanford, California
2   Department of Clinical Informatics, Stanford Children’s Health, Palo Alto, California
› Author Affiliations
Further Information

Publication History

received: 28 September 2014

accepted: 01 January 2015

Publication Date:
19 December 2017 (online)

Summary

End-user training is an essential element of electronic medical record (EMR) implementation and frequently suffers from minimal institutional investment. In addition, discussion of successful EMR training programs for physicians is limited in the literature. The authors describe a successful physician-training program at Stanford Children’s Health as part of a large scale EMR implementation. Evaluations of classroom training, obtained at the conclusion of each class, revealed high physician satisfaction with the program. Free-text comments from learners focused on duration and timing of training, the learning environment, quality of the instructors, and specificity of training to their role or department. Based upon participant feedback and institutional experience, best practice recommendations, including physician engagement, curricular design, and assessment of proficiency and recognition, are suggested for future provider EMR training programs. The authors strongly recommend the creation of coursework to group providers by common workflow.

Citation: Pantaleoni JL, Stevens LA, Mailes ES, Goad BA, Longhurst CA. Successful physician training program for large scale EMR implementation. Appl Clin Inf 2015; 6: 80–95

http://dx.doi.org/10.4338/ACI-2014-09-CR-0076

 
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