veterinär spiegel, Table of Contents veterinär spiegel 2020; 30(04): 168-172DOI: 10.1055/a-1232-4157 Unternehmer Tierarzt Unternehmenskultur ist wichtig! Wie fördern Sie Ihre? Authors Erik Diez Recommend Article Abstract Buy Article(opens in new window) All articles of this category(opens in new window) Was wissen Sie zum Thema Unternehmenskultur? Und was davon ist wichtig für Ihr Unternehmen „Tierarztpraxis“ oder „Tierklinik“? Wir zeigen Ihnen dazu grundlegende Aspekte und Beispiele aus der Praxis des Autors, die Sie als Anregungen für Ihr Unternehmen verwenden können. Full Text References Literatur 1 Bachynsky EA, Dale VHM, Kinnison T. et al. A survey of the opinions of recent veterinary graduates and employers regarding early career business skills. Vet Rec 2013; 172 (23) 604 2 Cake M, Bell M, Williams J. et al. Which professional (non-technical) competencies are most important to the success of graduate veterinarians? A Best Evidence Medical Education (BEME) systematic review: BEME Guide No. 38. Med Teach 2016; 38: 1-14 3 Blättner A, Matzner W. Die gesunde Tierarztpraxis: Marketing und Kommunikation. Stuttgart: Enke; 2010 4 Ackerman L. Blackwellʼs Five-Minute Veterinary Practice Management Consult 2. Ames, Iowa: Wiley-Blackwell; 2013 5 Reuter H-J, Thiele S. Die gesunde Tierarztpraxis: Mitarbeiterführung und Motivation. Stuttgart: Enke; 2011 6 Thiele S. Die gesunde Tierarztpraxis: Kundenorientierung und Positionierungsstrategien. Stuttgart: Enke; 2009 7 Brown BR. The Dimensions of Pet-Owner Loyalty and the Relationship with Communication, Trust, Commitment and Perceived Value. Vet Sci 2018; 5: 95 8 McGarvey RJ. Culture Clash. Entrepreneur. 1997 9 Crowley SL, Homan KJ, Rogers KS. et al. Measurement of leadership skills development among veterinary students and veterinary professionals participating in an experiential leadership program (the Veterinary Leadership Experience). J Am Vet Med Assoc 2019; 255 (10) 1167-1173 10 Cron W, Slocum J, Goodnight D. et al. Volk. Executive summary of the Brakke management and behavior study. J Am Vet Med Assoc 2000; 217: 332-338 11 Adams CL, Kurtz S. Coaching and feedback: enhancing communication teaching and learning in veterinary practice settings. J Vet Med Educ 2012; 39 (03) 217-228 12 Volk JO, Felsted KE, Thomas JG. et al. Executive summary of the Bayer veterinary care usage study. J Am Vet Med Assoc 2011; 238 (10) 1275-1282 13 Dodge LE, Koontz SR, Hadrich JC. Factors associated with financial performance of independently owned companion and mixed animal veterinary practices. JAVMA 2019; 255 (07) 805-811 14 Clarke C, Chapman M. BSAVA Manual of Small Animal Practice Management and Development. Quedgeley, Gloucester: BSAVA; 2012