Summary
Objectives: The Styrian Hospital Organization with 21 hospitals including the Graz University
Hospital, and the Heidelberg University Hospital implemented a new HIS based on SAP/R3™,
ISH™, ISH*MED™ with the objective to have an integrated system to support patient
administration and management, patient care, clinical documentation, research etc.
Methods: Heidelberg University Hospital chose a step by step method for the introduction of
the system, beginning with patient administration (ISH) and proceeding with clinical
functions (ISH*MED). In Styria, the full functionality was implemented – as part of
the selection process – in one peripheral hospital and in the Ear, Nose and Throat
(ENT) Department of the Graz University Hospital, including special documents to support
the processes in the highly specialized ENTunits.
Results and Conclusions: The standard modules are performant, stable and basically well accepted. Particularly
in Graz, it has been shown that the requirements of highly specialized departments
for work flow management, documentation and integration of subsystems and data from
different sources can be fulfilled by special documents and programs – although at
the expense of additional workload particularly in the initial phases of such a project.
Keywords
Hospital information systems - electronic patient record
