Abstract
Background Current information systems do not effectively support nurse managers' duties, such
as reporting, resource management, and assessing clinical performance. Few performance
management information systems are available and features in many are scattered.
Objectives The purpose of the study was to determine nurse managers' opinions of information
system support for performance management.
Methods An online questionnaire was used to collect data from nurse managers (n = 419). Pearson's correlation coefficients and linear regression were used to examine
the relationships between variables, which were nurse managers' ability to manage
resources, to report and evaluate productivity, and to assess nursing performance
and clinical procedures.
Results More than half of the managers used performance management systems daily. Managers
(60%) felt that they can use information systems to follow the use of physical resources,
and in general (63%), they felt that it is easy to perform searches with the systems
used for following up activity. Nurse managers' ability to manage resources, to report
productivity, and to assess nursing care performance were correlated significantly
with each other.
Conclusion Currently, managers have to collect data from various systems for management purposes,
as system integration does not support performance data collection. The availability
of continuous in-service training had a positive effect on information system use.
Keywords
health information technology competencies - health information technology - in-service
training - management information systems - nurse manager
