Summary
Objectives: Our objectives were to determine the user-oriented and legal requirements for a Public
Key Infrastructure (PKI) for electronic signatures for medical documents, and to translate
these requirements into a general model for a signature system. A prototype of this
model was then implemented and evaluated in clinical routine use.
Methods: Analyses of documents, processes, interviews, observations, and of the available
literature supplied the foundations for the development of the signature system model.
Eight participants of the Department of Dermatology of the Heidelberg University Medical
Center evaluated the implemented prototype from December 2000 to January 2001, during
the course of an intervention study. By means of questionnaires, interviews, observations
and database analyses, the usefulness and user acceptance of the electronic signature
and its integration into electronic discharge letters were established.
Results: Since the major part of medical documents generated in a hospital are signature-relevant,
they will require electronic signatures in the future. A PKI must meet the multitude
of responsibilities and security needs required in a hospital. Also, the signature
functionality must be integrated directly into the workflow surrounding document creation.
A developed signature model, fulfilling user-oriented and legal requirements, was
implemented using hard and software components that conform to the German Signature
Law. It was integrated into the existing hospital information system of the Heidelberg
University Medical Center. At the end of the intervention study, the average acceptance
scores achieved were x = 3,90; sD = 0,42 on a scale of 1 (very negative attitude) to 5 (very positive attitude) for
the electronic signature procedure. Acceptance of the integration into computer-supported
discharge letter writing reached x = 3,91; sD = 0,47. On average, the discharge letters were completed 7.18 days earlier.
Conclusion: The electronic signature is indispensable for the further development of electronic
patient records. Application-independent hard and software components, in accordance
with the signature law, must be integrated into electronic patient records, and provided
to certification services using standardized interfaces. Signature-oriented workflow
and document management components are essential for user acceptance in routine clinical
use.
Keywords
Electronic patient records - data security - public key infrastructure - electronic
signature