Methods Inf Med 1996; 35(03): 242-255
DOI: 10.1055/s-0038-1634663
Original Article
Schattauer GmbH

FreeCall, a System for Emergency-Call-Handling Support

Authors

  • W. M. Post

    1   Department of Cardiology, Academic Medical Center, University of Amsterdam, The Netherlands
    2   Dept of Social Science Informatics, Faculty of Psychology, University of Amsterdam, The Netherlands
  • W. Koster

    1   Department of Cardiology, Academic Medical Center, University of Amsterdam, The Netherlands
  • M. Šrámek

    2   Dept of Social Science Informatics, Faculty of Psychology, University of Amsterdam, The Netherlands
  • G. Schreiber

    2   Dept of Social Science Informatics, Faculty of Psychology, University of Amsterdam, The Netherlands
  • V. Zocca

    1   Department of Cardiology, Academic Medical Center, University of Amsterdam, The Netherlands
  • B. de Vries

    3   Central Computer Department, Faculty of Medicine, University of Amsterdam, The Netherlands
Further Information

Publication History

Publication Date:
20 February 2018 (online)

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Abstract:

This article describes a system for the optimization of the pre-hospital assessment of emergency, in cases involving thoraco-abdominal complaints and consciousness problems. This assessment is performed by nurses on the basis of a telephone interview at ambulance dispatch centers. The system has a body of biomedical and policy knowledge available to guide the interview and to provide advice.